In today’s workplaces, both front-line and office staff are increasingly encountering high-stress interactions that can quickly escalate. Whether dealing with upset clients, visitors or colleagues, having the tools to respond calmly and effectively is essential—not just for nonprofit staff but also their organization to compassionately and safely support folks in crisis.

Join us for an interactive and practical webinar designed to equip staff at all levels with de-escalation techniques, trauma-informed care principles, and policy recommendations that support a safer, more compassionate workplace.

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